Change is a natural part of any community and personal support network. People grow, careers evolve, and life takes unexpected turns. At PLAN, families often ask:
“What happens to our support network when our Community Connector moves on?”
The answer is simple but powerful: succession planning. And a recent transition within one of our networks shows just how effective this can be.
A Smooth Transition in Action
When one of our dedicated Community Connectors accepted a new position as a medic with the provincial wildfire response team, it meant being away from the area for long stretches. Instead of leaving the network in limbo, PLAN’s support system moved into place.
The Connector’s mentor and supervisor, who already knew the network well, stepped into the role. The network was informed quickly and clearly. Everyone was reassured that the plan would be revisited in the fall. Just as importantly, the group had a chance to say goodbye and offer well wishes to the departing Connector—maintaining the personal relationships at the heart of our work.
One network member simply replied:
“Noted thanks… stay safe!”
A short message—but one that reflects the warmth, care, and mutual respect that defines these communities.
Why It Worked
This transition highlighted a few core practices that keep PLAN’s networks strong and resilient:
- Mentorship is built in from the beginning. Because the mentor was already familiar with the network, she could step in without disruption.
- Communication was timely and transparent, allowing the network to stay grounded during the change.
- Flexibility was baked in, with plans to reassess in the fall rather than assume one solution fits all seasons.
- Relationships were honoured, with space for farewells and well wishes that kept the human connection intact.
A Bigger Picture of Resilience
PLAN’s personal support networks are never about just one person. While Connectors play a key role in coordination and care, the strength of each network comes from the relationships between members.
When a Connector moves on—especially for something meaningful like wildfire service—it’s a sign of the caliber of people involved in PLAN’s work. These are individuals called to serve, whether through supporting families or protecting communities in crisis.
Planning for Sustainability
Transitions like this don’t happen by accident. They reflect PLAN’s long-term commitment to sustainability—from mentorship structures to shared leadership. The seamless handoff means the network didn’t lose momentum.
And by choosing to reassess in the fall, the team showed that adaptability is just as important as continuity.
A Model Worth Sharing
There are clear lessons here for any organization building community-based support:
- Plan for transitions from the start
- Communicate with openness and clarity
- Celebrate the contributions of departing team members
- Build systems that prioritize relationships, not just roles
- Stay flexible and responsive to change
The departure of one Connector and the confident step-in of another wasn’t just a staffing change—it was a moment of shared strength, reflection, and continuity.
This is what sustainable community support looks like:
resilient, caring, and ready for what’s next.
At PLAN, thoughtful transitions aren’t an afterthought—they’re a built-in part of how we support families and build lasting networks.